Terms of Use

These Terms of Use govern your use of Tuno, our pitch and ear-training apps for iOS and Android, including the App Store listing “Ear Pitch Training,” and associated Tuno content and services. The publisher is M/s SOLANKI VAISHALI NARANBHAI, based in Gujarat, India.

By using Tuno, you agree to these Terms. If you do not agree, do not use the app. Our Privacy Policy explains our information practices; it is not a blanket consent to optional data processing.

You must be at least 13 years old to use Tuno. Higher local age requirements apply where required. If you have not reached the age at which you can enter a binding agreement in your location, use Tuno only with the permission and involvement of a parent or legal guardian. Purchases must be authorized by the person responsible for the store account and payment method.

We grant you a limited, personal, non-exclusive license to use Tuno for lawful learning and entertainment, subject to these Terms and the applicable app-store rules. App content, artwork, the POP character, audio and software remain owned by us or their respective licensors. Open-source components and licensed assets remain subject to their own licenses.

You may not unlawfully copy or redistribute app content, bypass subscription checks, exploit the service, interfere with its security or misuse another person’s purchase credentials. Restrictions on reverse engineering do not apply where applicable law or an open-source license permits it.

Tuno offers listening lessons, practice and music games. It does not promise absolute pitch, a particular musical outcome or a guaranteed improvement within a fixed time. Progress depends on the learner and practice. Tuno is not a medical service, hearing test or substitute for professional voice or hearing care. Listen at a safe volume and stop if an exercise causes discomfort.

Learning progress and preferences are primarily stored on your device. The current version has no Tuno account-based cloud sync. Removing the app or its data may lose progress; device backups depend on your operating system. Beats, streaks, scores and awards are virtual learning indicators with no cash value and cannot be redeemed or transferred for money.

Internet access is required for cold startup in the current version and for functions such as loading store offers, purchases, restores and downloading some media. Some downloaded or bundled learning content can work offline after startup. Features may vary by device, platform, version and region.

Free and paid access

Each skill’s introduction and first numbered lesson are free. Additional lessons, practice tools and games require an active Tuno Pro entitlement. Pro access does not automatically complete lessons or remove learning prerequisites.

Plans and billing

Tuno Pro may be offered as an auto-renewing monthly or yearly subscription. The purchase screen and Apple or Google confirmation sheet show the applicable localized price, currency, subscription period, taxes and renewal terms before you confirm. Those store-confirmed terms control your purchase; website examples or screenshots do not override them.

Payment is charged to your Apple or Google account at the time specified by that store. Subscriptions renew automatically unless canceled before renewal under the applicable store’s rules. To avoid a renewal charge, cancel at least 24 hours before the current period ends, or earlier if the store requires. Your store account may be charged shortly before renewal.

Seven-day trial

Eligible users may receive a 7-day free trial of a yearly plan. If you do not cancel before the trial ends, the subscription converts to the annual paid plan at the price shown when you signed up. A “$0.00” trial button refers to the trial’s initial charge, not free lifetime access. Any trial check-in reminder depends on notification permission and device delivery; you remain responsible for cancellation timing.

First-year introductory discount

Eligible users may receive an offer of approximately 50% off the first year at the store’s displayed price. This is a first-year introductory offer, not a permanent discount. After that first year, the plan renews at the regular annual price disclosed before purchase. Trials and discounts depend on store eligibility; a prior introductory offer in the same subscription group may make another offer unavailable.

You can manage or cancel a subscription at any time through the account used to purchase it:

• iOS: open Settings → your name → Subscriptions, or Apple’s subscription management page.
• Android: open Google Play → your profile → Payments & subscriptions → Subscriptions, or Google Play subscription management.

Uninstalling Tuno, turning off notifications or requesting data deletion does not cancel billing. Canceling normally stops the next renewal and access continues until the paid period expires; free-trial access after cancellation follows the relevant store’s rules.

Apple and Google handle refunds for their respective purchases. Request a refund through Apple or Google Play’s refund process. Refunds, withdrawal rights and other mandatory consumer remedies are governed by applicable law and store rules. Nothing here removes those rights.

Use Restore purchases in Tuno with the same store account to restore eligible access. A purchase made on one store does not automatically transfer to the other platform: Tuno currently has no shared cross-platform sign-in. Purchase validation, pending transactions, refunds, revocations or expiration can affect access.

Price changes will be handled using the applicable store’s notification and consent procedures. We do not charge a new price retroactively contrary to those procedures.

For an app obtained from Apple, the Apple Standard End User License Agreement applies to the app license unless a separate valid custom EULA is provided through Apple. These Terms supplement that license for Tuno’s service; they do not replace the Standard EULA or restrict mandatory rights under it.

Google Play purchases and app use are also subject to Google Play’s applicable terms. Apple and Google are not the operators of Tuno’s learning service. Contact us for app support. RevenueCat helps validate subscriptions but does not replace your app store as the payment provider.

External links and providers have their own terms and privacy policies. Your use of them is subject to those terms where applicable. Our responsibilities under consumer and privacy law remain unaffected.

We may update Tuno to improve lessons, correct errors, maintain compatibility or meet legal requirements. We may limit access where reasonably necessary to address misuse, security threats or legal obligations. Where practical, we will give notice and an opportunity to resolve a material breach.

If a material service change affects a paid subscription, applicable consumer rights and store cancellation/refund remedies continue to apply. We do not guarantee uninterrupted or error-free operation, but will use reasonable care in providing the service.

You may stop using Tuno at any time. Ending use does not itself cancel an active store subscription. Terms concerning ownership, payment obligations already incurred and lawful dispute resolution continue where relevant.

To the extent permitted by applicable law, Tuno is provided without a guarantee that it will meet every individual learning goal or work on every device. We are not responsible for losses caused by your unauthorized use, failure to protect your device or payment credentials, or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded, including liability for fraud, intentional misconduct or other non-excludable rights. Statutory warranties, refund rights and consumer protections applicable in your country take precedence over inconsistent terms.

Indian law governs these Terms to the extent permitted, without removing mandatory protections or access to courts available to you under the laws of your place of residence. Please contact us first to try to resolve a concern; doing so does not prevent you from using any legal remedy or regulator available to you.

We may revise these Terms as the service or law changes. We will update the effective date and provide appropriate notice of material changes. Where required by law, we will obtain agreement before applying a change. Changes will not remove rights already accrued under applicable law.

For support, billing questions that are not resolved by the app store, or questions about these Terms, contact: